Domestic Shipping Rates:
- USPS First Class Mail (Standard 4-8 business days) FREE
- USPS Priority Mail (Express 1-3 business days) FREE on orders over $150. This option is available for $9.99 for orders under $150.
- UPS Ground (Standard 1-5 business days) *rates are calculated at checkout
*These are delivery time estimates provided by USPS and UPS. USPS and UPS do not guarantee delivery dates or times.
- Orders placed Monday-Friday before 2:00 PM (EST) will be shipped the same day.
- Orders placed Monday-Friday after 2:00 PM (EST) will be shipped the following day.
- Orders placed Friday after 2:00 PM (EST) or over the weekend will be shipped the following business day.
*Return to Sender / Incorrect Address at the time of Purchase:
If you place an order and you submit the wrong address at the time of purchase, please e-mail our customer service department email@example.com within 30 minutes of purchase to guarantee that your request can be completed.
All orders that are sent out with Free Shipping - that are returned to sender due to incorrect information on behalf of customer will incur a $9 re-shipping fee for Domestic orders.
The Ellie Vail team works hard to get your orders out as soon as possible and provide you with as many perks for being a valued customer. However in the case of a mistake of the customer entering a wrong address, the re-shipping fee will be the responsibility of the customer.