Our jewelry is pretty low mantience, but to keep your jewelry looking its best follow our below recommendations.
Do's:
Store jewelry separately to avoid scratching
Wipe away dirt and oil buildup with a soft cloth - preferably a microfiber, or jewelry cloth. Dirt and oil buildup will temporarily darken the apperance of the jewelry unless cleaned properly.
Don'ts:
Avoid direct contact with chemicals (lotions, perfumes, ETC) as both will contribute to fading
USPS First Class Mail (Standard 4-8 business days) FREE
USPS Priority Mail (Express 1-3 business days) FREE on orders over $150. This option is available for $9.99 for orders under $150.
International Shipping Rates:
USPSFirst Class Package International (7-21 business days) FREE on orders over $150. For orders $150 this options rate will be calculated at checkout.
*These are delivery time estimates provided by USPS. USPS does not guarantee delivery dates or times.
Fulfillment:
Orders placed Monday-Friday before 2:00 PM (EST) will be shipped the same day.
Orders placed Monday-Friday after 2:00 PM (EST) will be shipped the following day.
Orders placed Friday after 2:00 PM (EST) or over the weekend will be shipped the following business day.
Custom Items:
All custom items take up to 6 weeks to ship. If an order contains a custom item and an in stock item, the custom item will ship separately at no additional cost.
Enter your order number and email address in the requested fields
Follow the instructions and select the items you want to return
Once approved, you will get a confirmation email with a pre paid return label
What items are returnable?
You can return your items within 14 days of receipt of your shipment. Custom items and discounted items are not returnable.
They must be in original condition
In the original packaging
Are there any charges for return?
There are no charges for returns
Original shipping charges are non-refundable
We offer FREE returns and provide pre paid return labels for all Domestic orders
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 5-7 business days.
