Our jewelry is pretty low mantience, but to keep your jewelry looking its best follow our below recommendations.
Do's:
Store jewelry separately to avoid scratching
Wipe away dirt and oil buildup with a soft cloth - preferably a microfiber, or jewelry cloth. Dirt and oil buildup will temporarily darken the apperance of the jewelry unless cleaned properly.
Don'ts:
Avoid direct contact with chemicals (lotions, perfumes, ETC) as both will contribute to fading
Enter your order number and email address in the requested fields
Follow the instructions and select the items you want to return
Once approved, you will get a confirmation email with a pre paid return label
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
They must be in original condition
In the original packaging
Are there any charges for return?
There are no charges for returns
Original shipping charges are non-refundable
We offer FREE returns and provide pre paid return labels for all Domestic orders
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.
I am obsessed with Ellie Vail!!!! Hands down my favorite jewelry store and the best place for presents. My mom loved her sunglass chain it is beautiful!!
Y
Y.L.
Super!
I live in the beach, and i'm wearing all day my Snake Neackle and Lorin Sunglass Chain and it looks very fancy and chic. Love it I think I will never take it off.
M
M.
So cute!
M
M.B.
Low quality
I can’t speak for all their jewelry, but the item I ordered broke as soon as I tried it on. The metal was of poor quality. I had to pull out my own tools in order to put it back together. I made it work by removing the broken chain link and attaching the next link to the hook. However, i shouldn’t have had to do this. I hadn’t even worn my sunglasses chain once. I’m now afraid to wear it at all. I’m treating it as an accessory to my glasses, but not actually hanging it down my neck. It feels so fragile that I’m afraid it’ll break again.
E
E.S.
IN LOVE
My only recommendation would be to revise the rubber attachments!!! I find they stick out lots. Perhaps offering a multi pack with different colours to match the shade of your shades ;) lol. Other than that I love the gold tone, the quality and mostly the diamond design that reflects the light !!
