We hope that you love your jewelry! However, If you are not 100% satisfied, you can return your collection piece for a refund within 14 days of purchase. (Returns must be in unused condition and in the original packaging.) To make a return, please email info@EllieVailJewelry.com for a return authorization. Make sure to include the reason for your return. Customers are responsible for return shipping fees.
Ellie Vail jewelry is made from stainless steel plated in 18k gold. Stainless steel is hypoallergenic and won't tarnish, rust, or turn your skin green.
We suggest limited contact with water and sweat. However, our jewelry can stand up to a normal amount of both.
Avoid all contact with lotions and perfumes as both will contribute to fading.
