*For online retail customers only
If you are not 100% satisfied, you can return your collection piece for a full refund within 14 days of purchase. This excludes sale items. Returns must be in unused condition and in the original packaging. Customers are responsible for all return shipping fees. A $4 flat fee for return shipping will be deducted from the refund. It may take up to 2 business days to process your return. You will receive a refund within 10 business days.
Need to make a return? Email info@ellievailjewelry.com
Ellie Vail jewelry is made from stainless steel plated in 18k gold. Stainless steel is hypoallergenic and won't tarnish, rust, or turn your skin green.
We suggest limited contact with water and sweat. However, our jewelry can stand up to a normal amount of both.
Avoid all contact with lotions and perfumes as both will contribute to fading.
