ELLIE VAIL - BIANCA "BEST FRIEND" NECKLACE SET
Materials: Stainless steel
Measurements: 18" + 2" extender, pendant: 1.7 cm
Closure: Lobster clasp
Allergy Information: Hypoallergenic
Our jewelry is pretty low mantience, but to keep your jewelry looking its best follow our below recommendations.
- Store jewelry separately to avoid scratching
- Wipe away dirt and oil buildup with a soft cloth - preferably a microfiber, or jewelry cloth. Dirt and oil buildup will temporarily darken the apperance of the jewelry unless cleaned properly.
- Avoid direct contact with chemicals (lotions, perfumes, ETC) as both will contribute to fading
- Do not sleep in delicate necklaces
Domestic Shipping Rates:
- USPS First Class Mail (Standard 4-8 business days) FREE
- USPS Priority Mail (Express 1-3 business days) FREE on orders over $150. This option is available for $9.99 for orders under $150.
- UPS Ground (Standard 1-5 business days) *rates are calculated at checkout
*All carrier delivery timelines are estimates and are not guaranteed.
- Orders placed Monday-Friday before 2:00 PM (EST) will be shipped the same day.
- Orders placed Monday-Friday after 2:00 PM (EST) will be shipped the following day.
- Orders placed Friday after 2:00 PM (EST) or over the weekend will be shipped the following business day.
How do I return?
- Visit our returns page here
- Enter your order number and email address in the requested fields
- Follow the instructions and select the items you want to return
- Once approved, you will get a confirmation email with a pre paid return label
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition
- In the original packaging
Are there any charges for return?
- There are no charges for returns
- Original shipping charges are non-refundable
- We offer FREE returns and provide pre paid return labels for all Domestic orders
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.
the quality is so amazing & I love the best friend necklaces so much ! They actually sent the order twice and when I messaged them they told me to keep both packages. I really love Elie Vail !
I sent one half to my best friend across the country. It’s the perfect “grown up” BFF necklace! Dainty gold chain but still feels substantial and high quality. Haven’t had it long but I imagine it will wear well.
My order was stolen from my condo building by someone on camera stealing a number of other packages from the building. Ellie Vail will not give me my money back or replace my order. Do not order from them this holiday season like I did. I will never be using this company again.