ELLIE VAIL - CAYLA BOX CHAIN NECKLACE
Materials: Stainless steel
Closure: Lobster clasp
Allergy Information: Hypoallergenic
Our jewelry is pretty low mantience, but to keep your jewelry looking its best follow our below recommendations.
- Store jewelry separately to avoid scratching
- Wipe away dirt and oil buildup with a soft cloth - preferably a microfiber, or jewelry cloth. Dirt and oil buildup will temporarily darken the apperance of the jewelry unless cleaned properly.
- Avoid direct contact with chemicals (lotions, perfumes, ETC) as both will contribute to fading
- Do not sleep in delicate necklaces
*Hypoallergenic jewelry means that there is minimal risk of causing an allergic reaction. We cannot guarantee everyone will have the same experience, but we do recommend hypoallergenic jewelry as the best option for those with sensitive skin.
Domestic Shipping Rates:
- USPS First Class Mail (Standard 4-8 business days) FREE
- USPS Priority Mail (Express 1-3 business days) FREE on orders over $150. This option is available for $9.99 for orders under $150.
- UPS Ground (Standard 1-5 business days) *rates are calculated at checkout
*All carrier delivery timelines are estimates and are not guaranteed.
- Orders placed Monday-Friday before 2:00 PM (EST) will be shipped the same day.
- Orders placed Monday-Friday after 2:00 PM (EST) will be shipped the following day.
- Orders placed Friday after 2:00 PM (EST) or over the weekend will be shipped the following business day.
How do I return?
- Visit our returns page here
- Enter your order number and email address in the requested fields
- Follow the instructions and select the items you want to return
- Once approved, you will get a confirmation email with a pre paid return label
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition
- In the original packaging
Are there any charges for return?
- There are no charges for returns
- Original shipping charges are non-refundable
- We offer FREE returns and provide pre paid return labels for all Domestic orders
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.
Love the style, but thought this was either the smaller one in the picture, or long enough to double up. The model in the picture is wearing 2 necklaces, this is the longer one for those who aren't sure. The finish was a little more dull than I expected, not sure if that is because I bought from a sample sale. But still shows what a brand new necklace could look like after some time
i was a bit fooled by the image as there's 2 necklaces worn. this one is the longer necklace in the picture! i was expecting the shorter one...will have to exchange
Feels like plastic, no weight. Prob won’t purchase more based on quality
I’m thrilled with this necklace! It’s comfortable, hasn’t pulled or snagged my hair and looks gorgeous. I’ve been very happy so far with everything I’ve ordered.
The items that I purchased were dull and lackluster. They definitely were not worth the money I paid for them.